1. Customer Care
  2. Change my details

I want to update my personal details.

Correcting or changing one or more of the following: a telephone number, email address and/or test kit delivery address.

Please contact the GTT@home Customer Care line on 0330 113 0275.  

The Customer Care line is managed from 6 am to 6 pm, Monday to Sunday.  

You will be asked some questions to pass a security check before any changes can be performed.  You will need your test ID as part of the security check. 

For guidance on how to find your test ID, click the article below:

Where can I find my test identification number?