1. Customer Care
  2. Making a complaint

I want to make a complaint.

Understanding the process for raising an issue or complaint about the GTT@home diabetes home-testing service.

The Digostics Customer Care team on 0330 113 0275 is ready to support you with any queries or problems with your test. 

If you wish to complain about any aspect of your test, please use the Digostics complaint form, which can be found below.

Please complete the form as fully as possible prior to submission to enable us to address your complaint as quickly and as effectively as possible.