1. Customer Care
  2. My personal data

I want to understand how Digostics uses my data.

Information on how, where and when Digostics stores patient data and for how long is it held.

To manage your home test Digostics requires certain information about you.

Digostics' use of personal data is detailed in its privacy statement which can be found here.

If you have any additional queries, please contact the GTT@home Customer Care line on 0330 113 0275 or request a call back from a Customer Care representative by completing the form below and raising a support ticket.  

The Customer Care line is managed from 6 am to 6 pm, Monday to Sunday.  

You will be asked some questions to pass a security check before any changes can be performed.  You will need your test ID as part of the security check. 

Please note that a support ticket can be raised at any time of the day.  However, tickets will only be responded to within the day and time windows referenced above.  

If electing to use the form, please select the following option from the first dropdown presented.

Please select the statement below that most closely matches your reason for getting in touch today: 

I have a question about test communications or use of my personal data.

 

Complete the following form to raise a support ticket and request a call back from a Customer Care representative.