When You May Need a Replacement
You may need a replacement glucose drink if:
The pouch is damaged or leaking
The drink has been misplaced
The drink has been spilled
How to Request a Replacement
Please complete the Replacement Request Form.
You will need to provide:
Your Test ID
OR your postcode and phone number (if you do not have your Test ID)
This ensures we can quickly locate your order and arrange a replacement.
You can find your Test ID in your confirmation email and text message - click Where to Find Your Test ID for more help.
Important Information
Do not proceed with your test without the glucose drink, as it is required for accurate results.
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